The Next Street | Terms & Conditions

1. Enrollment

By enrolling in The Next Street’s driver training program and signing this document, I acknowledge that the participant, whether myself or a minor for whom I am the parent or legal guardian, is permitted to participate in the driver training program administered by The Next Street. I understand that the course will be conducted by state-licensed instructors from The Next Street.

2. Contacting Us

For questions about these Terms & Conditions, contact The Next Street Support: 860-631-4292.

3. Assumption of Risk and Waiver of Liability

Driving and driver training involve inherent risks, including property damage, personal injury, or death. By enrolling, the student — and, for students under 18, the parent or guardian — knowingly and voluntarily accept these inherent risks.

To the fullest extent permitted by applicable law, The Next Street, its employees, instructors, and affiliates shall not be liable for any loss or damage arising from participation in the program, except for injury, loss, or damage caused by the negligence, gross negligence, or willful misconduct of The Next Street or its instructors. Nothing in this agreement waives any right or remedy that cannot be waived under Connecticut or Massachusetts law, or limits liability for any claim that applicable law prohibits from being limited.

4. Requirements and State Compliance

The Next Street operates in accordance with all driver education laws as prescribed by the Connecticut Department of Motor Vehicles and the Massachusetts Registry of Motor Vehicles.

It is the student’s responsibility to:

Understand and adhere to permit hold times and license testing requirements.
Understand and adhere to age, scheduling, and instructional hour regulations.

Enrollment with The Next Street is enrollment in a program with state-mandated requirements. Students are responsible for scheduling and completing all program requirements in a timely manner. The Next Street does not guarantee that a student will complete their program within any specific time frame; a student’s pace depends on their own scheduling, attendance, and completion of requirements, and appointment availability is not guaranteed.

Any disruption to a student’s program — including cancellations, no-shows, and forfeited lessons — puts the student’s testing eligibility and scheduled test date at risk. Forfeited or incomplete required time must be made up before eligibility is restored, and replacement appointments are subject to availability.

All license testing requirements must be completed at least 5 days prior to a scheduled test date. The Next Street reserves the right to remove a student from a scheduled license test if the student will not meet all eligibility requirements at least 5 days prior to the test date. Students removed for ineligibility will be notified and may reschedule once eligible, subject to availability.

5. Safety and Instructor Discretion

The Next Street maintains a zero-compromise approach to safety. Accordingly, instructors are granted sole discretion to:

Terminate a lesson or license test early or refuse service if the student demonstrates unsafe behavior, impaired judgment, or fails to meet preparedness requirements.
Modify lesson progression based on skill, attitude, performance, or perceived safety risks.
Cancel or reschedule lessons due to inclement weather, hazardous road conditions, or students’ general behavior.

Students are required to:

Comply with all directives issued by instructors.
Wear footwear compliant with the Footwear Policy (see Section 13).
Refrain from engaging in disruptive, inappropriate, or unlawful behavior.

6. Disciplinary Code of Conduct

Students must comply with all Company conduct requirements during in-person and online instruction, driving lessons, and license test appointments.

6.1 Zero-Tolerance Violations (Immediate termination without refund)

Abusive, harassing, or discriminatory language or behavior
Possession or use of, or being under the influence of, alcohol, cannabis, or illegal substances during any appointment
Refusal to follow instructor directions that compromise safety

6.2 Progressive Discipline

First non-severe violation: Verbal or written warning at the Company’s discretion
Second violation, any serious offense, or excessive absenteeism: Immediate termination without refund
The Next Street may escalate or bypass this process for severe, repeated, or attendance-related misconduct

7. Suspension

The Next Street reserves the right to suspend a student’s account for three (3) months if the student cancels 50% or more of their scheduled appointments, or records two (2) no-shows over the lifetime of their enrollment. A suspended account cannot schedule new appointments for the duration of the suspension. Students will be notified when their account is suspended and when scheduling access is restored. Account suspension does not pause the service term limit.

8. Connecticut Age Restriction Guidelines

Students must be at least 16 years old to receive credit for any classroom sessions or driving lessons.
While school is in session, students under 18 may attend a maximum of 2 hours of classroom instruction on weekdays, 4 hours on weekend days, and 2 hours of driving lessons per day. Teen students cannot take more than 4 hours of combined classroom and driving lesson instruction.
During school breaks, students under 18 may attend up to 4 hours of classroom instruction and 2 hours of driving lessons per day.
Students aged 18 and older cannot take more than 8 hours of combined classroom and driving lesson instruction per day. Secondary school students are limited to a maximum of 4 hours of classroom instruction on weekdays.

Students may enroll in a classroom course at age 15, provided the class starts after their 16th birthday. No credit will be given for classes taken while the student is under 16.

9. Massachusetts Age Restriction Guidelines

Students must be at least 15 years and 9 months old to receive credit for any classroom sessions.
Students must be at least 16 years old and hold a valid permit to receive credit for driving or observation lessons.
Students may take up to 6 hours of driver’s education instruction per day, only 2 of which can be in-car instruction.
Students may enroll in a classroom course at age 15, provided the class starts after they turn 15 years and 9 months. No credit will be given for classes taken before the student turns 15 years and 9 months.

10. Connecticut Digital Learning Policies

Instructors reserve the right to revoke attendance for reasons including but not limited to: tardiness, disruption, lack of participation, technical issues, leaving early, and inappropriate behavior.

Participation: Students must participate in the full 2-hour Zoom session. Instructors will take attendance multiple times. Active participation includes responding to questions, engaging in group activities, and completing in-class quizzes.
Parent/Guardian Requirement: Students under 18 must be accompanied by a parent/guardian during the first session.
Signature Requirement: For students under 18, a parent/guardian must sign off on their attendance for the parent class – Session 1 in the Student Portal.
Quiz Requirement: After each session, students must complete and pass a 10-question quiz with a score of 70% or higher to demonstrate their understanding. Students who do not achieve a passing score will not receive credit for that session.
Display Name: Your full legal name, as it appears on your Learner’s Permit, must be used on Zoom. You may add a preferred nickname after a dash (e.g., James Smith – Jim).
Stable Network: Students must use a stationary device with a stable network. If disconnected more than once, they will not receive credit for the class.
Camera Policy: Cameras must be on, facing the student, and remain steady throughout the class.
Learning Environment: Students must contribute to a respectful and supportive learning environment for the entire class. This includes being seated upright in a well-lit, quiet space, fully prepared to engage and take notes. Distractions, such as participating from a moving vehicle or having an inappropriate background, are not allowed.
Attendance & Punctuality: Students must attend the entire class to receive credit. Attendance checks are conducted periodically throughout class. Students must be actively present at all times. Attendance is tracked and recorded by The Next Street in compliance with state regulations.
Focus: Avoid distractions, such as checking phones or multitasking. We encourage students to stay focused, as they will need the same level of focus while driving.

11. Massachusetts Classroom Learning Policies

Instructors reserve the right to revoke attendance for reasons including but not limited to: tardiness, disruption, lack of participation, technical issues, leaving early, and inappropriate behavior.

Participation: Students must participate in the full 2-hour session. Instructors will take attendance multiple times. Active participation includes responding to questions, engaging in group activities, and completing in-class quizzes.
Parent/Guardian Requirement: Students under 18 must have a parent/guardian complete a 2-hour parent class. If one has been completed within the last five years, the parent class certificate must be provided. Parent Class must be completed prior to booking any driving or observation lessons.
Signature Requirement: All students must sign off on their attendance for each class. Parent/guardian signature is required for the Parent Class.
Exam Requirement: To demonstrate understanding, students must pass a 50-question final exam with a score of 80% or higher. Completion of Classes 1 through 15 is required before attempting the final exam. Students who take the exam without completing these classes will not receive credit.
Display Name (applies to the remote parent class): Your full legal name, as it appears on your Learner’s Permit, must be used during online sessions. You may add a preferred nickname after a dash (e.g., James Smith – Jim).
Stable Network (applies to the remote parent class): Students must use a stationary device with a stable network. If disconnected more than once, they will not receive credit for the class.
Camera Policy (applies to the remote parent class): Cameras must be on, facing the student, and remain steady throughout the class.
Learning Environment: Students must contribute to a respectful and supportive learning environment for the entire class. This includes being seated upright in a well-lit, quiet space, fully prepared to engage and take notes. Distractions, such as participating from a moving vehicle or having an inappropriate background, are not allowed during remote classes.
Attendance & Punctuality: Students must attend the entire class to receive credit. Attendance checks are conducted periodically throughout class. Students must be actively present at all times. Attendance is tracked and recorded by The Next Street in compliance with state regulations.
Focus: Avoid distractions, such as checking phones or multitasking. We encourage students to stay focused, as they will need the same level of focus while driving.

12. Driving Lesson Policies

12.1 Cancellations

Driving lesson cancellations must be made via the Student Portal. The consequence of a cancellation is determined by how far in advance of the scheduled lesson start time it is made:

More than 48 hours before the lesson: The cancellation is free. The lesson returns to your account and may be rescheduled.
Between 48 hours and 2 hours before the lesson: The cancellation will incur a $100 late-cancellation fee. The lesson returns to your account and may be rescheduled.
Less than 2 hours before the lesson, or after the lesson has started: The lesson can no longer be filled by another student and is recorded as a forfeit. The lesson is forfeited in full, with no credit or refund issued. Any forfeiture of required time may delay your license testing eligibility.
The cancellation windows above are measured from the scheduled lesson start time. The applicable fee or forfeiture is displayed at the time of cancellation in the Student Portal.

12.2 Tardiness

Students must arrive on time for all scheduled lessons. Students are granted a 30-minute grace period after the scheduled lesson start time. If a student arrives late, ends the lesson early, or if there is any disruption to the lesson, they will receive credit only for the portion of the lesson completed.
Failure to arrive within 30 minutes of the scheduled start time will result in the lesson being forfeited in full, with no credit or refund issued. Any forfeiture of required time may delay your license testing eligibility.
For lessons involving observers, a 15-minute grace period applies. Failure to arrive within 15 minutes will result in the lesson being forfeited, with no credit or refund provided.
The Next Street does not offer partial driving lessons; all lessons are conducted in two-hour appointments. Students who need to make up lesson time to meet state requirements must purchase and complete a full two-hour lesson to remain eligible for course completion and certification.

12.3 No-Show or Non-Compliant

Failure to attend a scheduled lesson, or arriving unprepared (e.g., without permit, required footwear, or corrective lenses), will result in lesson forfeiture with no credit or refund. If the forfeiture compromises a student’s eligibility to test within a required timeframe, the student must purchase a new lesson to restore eligibility. Forfeiture may also impact testing eligibility in additional ways.

12.4 Massachusetts Observer Policy

If the original driver student is tardy or a no-show, the observer student will take the role of the driver student for the lesson. Observer students must arrive prepared to drive. If unable to assume the role of the driver, no-show or non-compliant policies apply.

12.5 Required Items

Students must bring the following items to each lesson, or the appointment will be canceled and forfeited.

A physical permit or driver’s license with photo identification — photocopies or electronic versions are prohibited.
Glasses or contacts if required by a B restriction on the permit.
Proper footwear as outlined in the Footwear Policy (Section 13).
Proper attire as outlined in the Attire Policy (Section 14).

13. Footwear Policy

Safety is our top priority for both our students and other drivers. To ensure the safe and effective operation of a vehicle, novice drivers are required to wear appropriate footwear during driving lessons. Improper footwear can hinder a driver’s ability to operate pedals safely, increasing the risk of accidents. Fully enclosed, sneaker-like shoes are mandatory for all lessons.

13.1 Required Footwear Guidelines

Full Closure: Shoes must fully enclose the foot, providing proper support and stability.
Well-Fitting: Footwear should fit snugly, without being too tight or too loose, to ensure complete control over pedal movements.
Closed Toe and Closed Heel: Open-toe or open-heel footwear (e.g., sandals, flip-flops, or high heels) is strictly prohibited.
Flat Sole: Shoes must have a flat, non-slip sole for consistent contact with the pedals. High heels or excessively thick soles are not permitted.

13.2 Examples of Suitable Footwear

Athletic sneakers
Flat, closed-toe casual shoes
Low-profile, sturdy boots

13.3 Footwear to Avoid

Sandals, flip-flops, or slippers
High heels or platform shoes
Loose, oversized, or ill-fitting shoes

14. Attire Policy

For the safety and comfort of all participants, students are expected to arrive for all classroom, driving lessons, and license tests in appropriate attire. Clothing must cover the midriff, chest, back, and undergarments at all times. Swimwear, beach attire, sleepwear, and clothing that is not suitable for an educational or professional environment is not permitted.

Students arriving in attire that does not meet these standards may be asked to reschedule their appointment, which will result in forfeiture.

15. Lost or Misplaced Items

The Next Street is not responsible for any lost or misplaced personal items. While we will make reasonable efforts to recover and return items, we cannot guarantee their retrieval.

16. Support Devices

For the safety of students, instructors, and the public, students may not participate in driving lessons or road tests while wearing a cast, splint, brace, or other orthopedic support device on any part of the body. These devices can impair the mobility and reaction time required to operate a vehicle safely, and this restriction applies regardless of a medical professional’s approval. A student who becomes injured or begins wearing such a device must notify The Next Street as soon as possible so that any affected driving lessons or road tests can be rescheduled. Adaptive or modified equipment may not be installed in, on, or added to a training vehicle. This includes, but is not limited to, pedal extenders, seat or cushion risers, hand controls, and steering aids. Training vehicles must remain in their standard, unmodified configuration for every lesson and road test.

17. Classroom Accessibility and Accommodations

The Next Street is committed to providing an inclusive learning environment. Students who require classroom accommodations due to a disability or other qualifying condition are encouraged to notify The Next Street prior to enrollment.

Classroom accommodation requests are reviewed on a case-by-case basis. All accommodations are subject to applicable state safety requirements and instructor assessment. The Next Street will make reasonable efforts to accommodate students; however, accommodations that compromise the safety of the student, instructor, or public cannot be provided. To request an accommodation, please contact The Next Street Support.

18. Cancellation Policy for Medical Reasons

At The Next Street, we understand that unexpected medical situations may arise, preventing you from attending your scheduled appointment. To support our customers while maintaining the integrity of our scheduling policies, we offer one-time fee waivers under certain circumstances. An approved medical waiver removes the late-cancellation fee and returns the affected lesson to your account for rescheduling. It does not create additional credits or refunds. A no-show or a cancellation made after a lesson has begun may be waived only at The Next Street’s discretion.

Standard Cancellation Notice: Our standard policy requires a minimum of 48 hours’ notice for cancellations to avoid a cancellation fee. If you need to cancel for medical reasons and cannot provide the required notice, we may waive this fee upon request and verification.

Medical Verification: To ensure fairness, we kindly request a note from a healthcare provider confirming: (a) that a medical necessity prevented attendance (no specific medical details required), and (b) the date of the missed appointment. We do not require or retain any specific health information.

Submission Deadline: Send the doctor’s note via the Student Portal within 2 days of your missed appointment to qualify for the fee waiver.

Processing Time: Once we receive the verification, we will review and notify you of the fee waiver approval within 3–5 business days.

19. Inclement Weather Cancellations

In the event of inclement weather, classroom and driving lesson cancellations will be determined by The Next Street. License test cancellations are determined by the DMV and RMV. We will notify students of any class, driving lesson, or license test cancellations via email and SMS, along with instructions on next steps. For class and lesson cancellations, students are responsible for rescheduling through their Student Portal. License test cancellations will include additional guidance for rescheduling.

20. In-Vehicle Participants

Only enrolled students, instructors, state officials, or Company trainees may be present in the training vehicle during instruction.

Parents, guardians, or any unauthorized third parties are strictly prohibited from participating in or observing in-car lessons.
From time to time, a trainee instructor may be present in the vehicle for observational or training purposes. Advance notice is not required.
Trainees are required to remain professional and non-disruptive throughout the duration of any session.

21. Late Pick-Up Policy

This policy outlines the responsibility of parents or guardians to ensure appropriate transportation arrangements for their students after each lesson.

Pick-Up and Drop-Off Locations: Lessons begin and end at designated pick-up/drop-off locations communicated to parents or guardians in advance and available in the Student Portal.

Responsibility for Timely Pick-Up: Parents or guardians are required to arrange appropriate transportation for their students to be picked up immediately at the end of each lesson.

Instructor Wait Time: Instructors will remain with students for a maximum of 15 minutes following the end of their lesson to allow for unforeseen delays.

Procedure for Late Pick-Up: After the 15-minute grace period, if no parent, guardian, or prearranged transportation has arrived and we are unable to reach a contact, the instructor is no longer able to supervise the student and will remain with the student only until local authorities or an authorized adult assumes responsibility. Repeated late pick-ups may affect continued enrollment.

Contact Local Authorities: If the parent or guardian does not arrive within the 15-minute grace period and we are unable to reach them, we may contact the local authorities for assistance to ensure the safety of the student.

We encourage all parents or guardians to plan accordingly and communicate proactively to avoid any issues related to pick-up.

22. License Testing Policies

The Next Street provides the use of its vehicle and designated test locations for student license testing; however, all license exams are administered exclusively by state-appointed agents of the DMV or RMV.

The Next Street does not control or influence test outcomes.
All licensing decisions are made solely at the discretion of the state testing agent.
Any disputes or inquiries related to test scoring, examiner conduct, or exam eligibility must be directed to the applicable state licensing agency.

22.1 Connecticut License Testing Eligibility

To be eligible for a license test at a Next Street location, students must complete a minimum of two hours of driving lessons at least five days prior to the test date. No classes or lessons may be scheduled within the five days leading up to the test.

Students are responsible for verifying their eligibility, which includes completing all required classes, lessons, quizzes, and obtaining necessary signatures at least five days before the test date.

Teens – Under 18 Years Old

Must hold learner’s permit:

120 days if the student has completed the Full Driver’s Education Program.
180 days if the student has completed the 8 Hour Safe Driving Course.

Adults – Over 18 Years Old

Must hold learner’s permit:

90 days, and complete the 8 Hour Safe Driving Course.

22.2 Connecticut License Test Cancellations & No-Shows

License test cancellations must be made 5 days in advance via the Student Portal. Late cancellations will incur a $100 fee, which includes a $40 fee The Next Street pays to the DMV on your behalf. No-shows will result in forfeiture of the test service and a $40 DMV fee to be paid by the student.

Required Items: As outlined in Section 12.5.

Retest Fees: $190, which includes the $40 DMV fee.

22.3 Massachusetts License Testing Eligibility

To be eligible for the road test at a Next Street location, students under 18 must complete the Full Driver Education Course. Students over 18 must complete at least one 2-hour driving lesson.

Students are responsible for verifying their eligibility, which includes completing all required classes, lessons, observations, and the final exam, and completing necessary signatures.

Teens – Under 18 Years Old

Must hold a learner’s permit for 6 months from the date of issue.
Complete the Full Driver’s Education Program.
Be at least 16½ years old.

Adults – Over 18 Years Old

Must hold a valid learner’s permit.
Complete at least a 2-hour driving lesson.

Required Items: As outlined in Section 12.5.

Retest Fees: Stated testing fees apply, plus any RMV fees.

22.4 Massachusetts License Test Cancellations & No-Shows

License Test at The Next Street cancellations must be made by the Tuesday before the test date. License Test at the RMV cancellations must be made at least 5 days in advance. Late cancellations will incur an $80 fee. No-shows will result in forfeiture of the test service with no credit or refund issued.

Required Items: As outlined in Section 12.5.

23. Connecticut Driver’s Education Completion Certificate (e-DEC) Guidelines

The e-DEC will be uploaded to your Student Portal within 5–7 days after completion of the requirements below. Students are responsible for e-DEC record keeping (downloadable from the Student Portal).

To be issued an e-DEC, the following must be completed:

Pass all classroom quizzes with a score of 70% or higher.
Parental or guardian signature for Parent Class, for minors.
Provide a valid CT permit number.
Complete all required courses.
Account must be paid in full.

24. Massachusetts Driver’s Education Certificate Guidelines

Completion Certificates are filed directly with the RMV and are not sent directly to the student. To be issued a certificate, students must meet the following requirements:

Pass the final exam with a score of 80% or higher.
If under 18, a parent or guardian must complete the Parent Class.
Provide a valid MA permit number.
Complete all required courses and obtain all necessary signatures.
Account must be paid in full.

25. Account Deactivation & Service Expiration Guidelines

Students have up to 24 months from the date of enrollment to complete their program. After this period, all purchased services expire. Unused services — including classes, driving lessons, observations, and license tests — are forfeited, with no credit or refund issued.

Access to program content is discontinued. Expired products are no longer accessible in the Student Portal, including access to complete outstanding quizzes and signatures.

Incomplete classes receive no credit. A class earns credit only when all of its requirements are complete, including any required quiz and attendance signature. Classes with incomplete requirements at the time of expiration will not receive credit and will not count toward course completion or certification.

Certificates. Completion certificates cannot be issued for an expired program. Students seeking certification after expiration must re-enroll and complete the applicable state requirements.

25.1 Connecticut Exception

If unforeseen circumstances arise, students may request a one-time 6-month account freeze by contacting The Next Street Support before their account expires. Freeze requests are subject to review and approval by The Next Street. An approved freeze pauses the account expiration clock for the approved duration. Each student is eligible for one account freeze per enrollment period.

26. Record Retention

The Next Street will retain student records only for the duration and scope required to comply with applicable state regulations. Records will be securely destroyed once retention requirements have been met.

27. Payment and Account Balance Policy

All outstanding fees must be paid within 30 days of the assessment date. The Next Street reserves the right to apply the value of any unused services toward any outstanding balance, at its discretion and without prior notice. To avoid forfeiting unused services, we strongly recommend settling any balances promptly. Scheduled appointments may be subject to cancellation if there are unpaid fees on the account. Unused services will be forfeited upon account expiration. Completion certificates will not be issued if there is an outstanding balance on the account.

28. Payment Plans

The Next Street offers installment payment options at checkout through third-party financing providers (such as Affirm, Klarna, or Afterpay). Payment plans are offered, approved, and administered entirely by the provider — by selecting one, you enter into an agreement directly with that provider, subject to their terms, fees, and approval process. Plan terms must be accepted by the purchaser at checkout; The Next Street cannot enroll you on your behalf.

All installments are owed to and collected by the provider. Missed installments do not create a balance with The Next Street and do not affect access to purchased services. Approved refunds follow The Next Street’s Refund Guidelines (Section 30) and are issued back through the provider.

29. Returned Payment and Chargeback Policy

In the event that a payment is returned, declined, or reversed for any reason (including but not limited to insufficient funds, a stopped check, or a credit card chargeback), The Next Street reserves the right to:

Assess a $35 returned payment fee per occurrence.
Cancel any services until the outstanding balance, including the returned payment fee, is resolved in full.

In the case of a chargeback initiated without first contacting The Next Street to resolve the matter, The Next Street reserves the right to pursue recovery of the disputed amount along with any associated fees through available legal channels. Students are encouraged to contact us directly to resolve billing concerns before initiating a dispute with their financial institution.

30. Refund Guidelines

30.1 Bundles

Bundles (including the Full Driver Education Bundle, 8 & 8 Bundle, and Easy as 123 Bundle) are sold at a discount and are non-transferable.

No services used: A full refund, less a 10% processing fee, may be requested within 45 days of purchase.
Some services used: Within 45 days of purchase, a student may request a refund for the unused services only. Used services are charged at standard à la carte rates (not the discounted bundle rate), the remaining value is refunded less a 10% processing fee, and the bundle discount does not apply to a partially used bundle.
After 45 days: Bundles are non-refundable.

30.2 À La Carte

Individual services are refund-eligible up to 45 days from the purchase date, subject to a 10% processing fee calculated on the original purchase price. Services that have been used are non-refundable.

30.3 Gift Certificates

Gift certificates may be purchased in any denomination and applied to any service. They are non-refundable and non-transferable and do not expire. Certificates are redeemed at their face value; because prices may increase over time, a certificate may not cover the full cost of a service purchased later, and any difference is payable by the purchaser.

31. Communication Guidelines

Email and text confirmations and reminders are a courtesy; The Next Street is not liable for missed appointments due to a reminder that is delayed, undelivered, or not received. It is the student’s responsibility to manage appointments by checking the Student Portal for the confirmed date, time, and location. Opting out of communication does not relieve the student of responsibility for their content.

By providing a mobile number, you consent to receive service-related calls and texts (confirmations, reminders, cancellations) from The Next Street, which may be automated. Consent is not a condition of purchase; message and data rates may apply. Reply STOP to opt out of texts — this won’t affect your enrollment, but you remain responsible for managing appointments through the Student Portal.

32. Privacy and Data Collection

The Next Street collects and processes personal information, including but not limited to permit numbers, contact details, medical verification documents, session recordings, and Student Portal activity, in order to administer its driver training programs and comply with applicable state regulations.

By enrolling, students and their parents or guardians consent to the collection and use of personal data as described in The Next Street’s Privacy Policy, available on our website. The Next Street does not sell personal information to third parties. Data is retained only as long as required by applicable law and to administer your program, consistent with Section 26 (Record Retention).

33. Third-Party Platform Terms

Certain components of The Next Street’s program, including online classroom sessions, are delivered through third-party platforms such as Zoom. Use of these platforms is subject to the respective platform’s own terms of service and privacy policy, which students are responsible for reviewing independently.

The Next Street is not responsible for technical outages, interruptions, data breaches, or any other issues arising from third-party platforms. In the event of a platform outage or technical failure beyond The Next Street’s control, affected sessions will be rescheduled at no additional cost to the student.

34. Dispute Resolution and Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Students enrolled under Massachusetts state regulations may also have rights governed by Massachusetts law, which will be honored accordingly.

In the event of a dispute arising out of or relating to these Terms and Conditions or the services provided by The Next Street, the parties agree to first attempt to resolve the dispute informally by contacting The Next Street directly through the Student Portal or by phone. If the dispute cannot be resolved informally within 30 days, either party may pursue resolution through the appropriate state courts.

Nothing in this section limits a student’s right to file a complaint with the Connecticut Department of Motor Vehicles or the Massachusetts Registry of Motor Vehicles.

35. Amendment of Terms

The Next Street reserves the right to modify, update, or amend these Terms and Conditions at any time. Students will be notified of material changes via email or through the Student Portal at least 14 days prior to the changes taking effect. Continued participation in The Next Street’s program following the effective date of any amendment constitutes acceptance of the revised terms.

The most current version of these Terms and Conditions will always be available in the Student Portal. It is the student’s responsibility to review the terms periodically.

36. Intellectual Property

All course materials, curriculum, instructional content, quizzes, videos, and other resources provided by The Next Street are the exclusive intellectual property of The Next Street and are protected by applicable copyright and intellectual property laws.

Students are granted a limited, non-transferable license to access and use these materials solely for the purpose of completing their enrolled driver training program. Students may not reproduce, distribute, share, sell, or otherwise use these materials for any purpose outside of their personal enrollment without the express written consent of The Next Street.

37. Recording

For the safety of our customers and employees, as well as for training and quality assurance purposes, all driving lessons, classroom sessions, and/or license tests conducted by The Next Street, and phone calls, may be video and/or audio recorded. These recordings are retained in accordance with public record laws.

38. Parent and Guardian Responsibility

For students under the age of 18, the parent or guardian who signs this agreement on the student’s behalf accepts full financial and legal responsibility for the student’s compliance with these Terms and Conditions, including but not limited to:

Payment of all enrollment fees, cancellation fees, and any other charges incurred by the student.
Ensuring that the student adheres to all conduct, attendance, and safety requirements set forth in this agreement.
Ensuring appropriate supervision and transportation arrangements, including timely drop-off and pick-up for appointments.

By signing this agreement, the parent or guardian acknowledges that they have read, understood, and agreed to these terms on behalf of the minor student.